Is caulking covered under my warranty?
The warranty manual states that during the orientation your builder confirms that appropriate areas are caulked. After this time caulking of any kind is not covered under your limited warranty.

Homeowner Maintenance Guidelines
Caulking: Time and weather will shrink and dry caulking so that it no longer provides a good seal. As routine maintenance, check the caulking and make the needed repairs. Caulking compounds and dispenser guns are available at hardware stores. Read the manufacturer’s instructions carefully to be certain that you select an appropriate caulk for the intended purpose.

Latex Caulk: Latex caulking is appropriate for an area that requires painting; such as along the stair stringer or where wood trim meets the wall.

Silicone Caulk: Caulking that contains silicone will not accept paint; it works best where water is present, for example, where tub meets tile or a sink meets a countertop.

Are nail pops or visible seams covered under my warranty?
Slight cracking, nail pops, or seams may become visible in walls and ceilings. The shrinkage of the wood and normal deflection of rafters to which the drywall is attached causes these. Repairs - Care of drywall is your maintenance responsibility. Most drywall repairs can be easily made. This work is best done when you redecorate the room.

Related Warranty Repairs
If a drywall repair is needed as a result of poor workmanship (such as blisters in tape) or other warranty-based repair (such as a plumbing leak), builder will complete the repair by touching up the repaired area with the same paint that was on the surface when the home was delivered. If more than one-third of the wall is involved, we will repaint the wall corner to corner. You are responsible for custom paint colors or wallpaper that has been applied subsequent to closing. Nail pops and small cracks are excluded from this warranty.

Homeowner Maintenance Guidelines
Repair hairline cracks with a coat of paint. You can repair slightly larger cracks with spackle or caulk. To correct a nail pop reset the nail with a hammer and punch. Cover it with spackle, which is available at paint and hardware stores. Apply two or three thin coats. When dry, sand the surface with fine-grain sandpaper, and then paint. You can fill indentations caused by sharp objects in the same manner.

Where is my furnace filter?
During Orientation we will show you the location of your furnace filter. It is normally located at the bottom of the furnace above the ductwork.

Homeowner Maintenance Guidelines
Remember to change or clean the furnace filter monthly. A clogged filter can slow air flow and cause cold spots in your home. Although it takes less than one minute to change the filter, this is one of the most frequently overlooked details of normal furnace care. Buy filters in large quantity for the sake of convenience. One way to remember is every time you send your mortgage payment off, change or clean your furnace filter.

Will you repair my yard if it has washed out during rain?
Under the One Year Limited Warranty for workmanship - loss resulting from severe weather and/or acts of God; homeowner is responsible to fix any landscaping that has washed out from rain.

Homeowner Maintenance Guidelines
If you leave ground un-landscaped, it erodes. Limited Warranty – Landscape plants this company installs are warranted for 10 days. Your builder will confirm the healthy condition of all plant materials during the orientation. Maintaining landscaping is homeowner’s responsibility. All growth of grass and sod is your responsibility and is not covered under the warranty.